HIPAA IT Services
HIPAA Telehealth
Telehealth teams work without walls, but ePHI still needs them. We build the secure infrastructure that lets distributed providers communicate, collaborate, and care for patients without putting compliance at risk.
Private, encrypted tunnels that connect remote providers to shared systems as if they were on-site. Every connection is authenticated, and every byte in transit is encrypted, no matter where your team is working from.
Self-hosted Matrix messaging with full E2EE is a real alternative to consumer chat apps that were never built for healthcare. Fast, searchable, and built for HIPAA from the ground up.
Off-the-shelf tools rarely fit telehealth workflows. We build custom applications like scheduling, intake forms, internal dashboards, and care coordination, all designed around how your practice actually operates.
Centralized SSO and MFA so providers authenticate once and access only what they need. Role-based permissions, audit trails, and automatic session management across every tool in your stack.
Granular controls over who can access patient data, from which devices, and under what conditions. We implement the technical safeguards that auditors actually look for.
BYOD and company-issued device policies that actually work. Encryption requirements, remote wipe capabilities, and clear guidelines your team can follow without friction.
How a typical engagement works
1. Map your workflow
We sit down with your team to understand how providers work day-to-day: the tools, the pain points, and where ePHI flows.
2. Build the stack
We deploy your VPN, messaging, and any custom software, configured to your workflow and locked down to HIPAA standards.
3. Train & support
Your team gets hands-on onboarding. We stay on for ongoing management or hand you the keys. Your call.
Frequently asked questions
What makes telehealth compliance different from other healthcare IT?+
Telehealth providers operate without a physical office, which means ePHI flows across home networks, personal devices, and cloud services. Every connection point needs encryption and access controls that a traditional office setup handles by default.
Do remote providers need a VPN to be HIPAA compliant?+
HIPAA requires that ePHI in transit is encrypted. A VPN is one of the most effective ways to secure remote connections to internal systems. We deploy encrypted VPN networks that are easy for providers to use from any location.
Can our team use personal devices for patient communication?+
Yes, with the right policies and technical controls in place. We help you implement BYOD policies with encryption requirements, remote wipe capabilities, and access controls that protect ePHI without making devices unusable.
What kind of custom software do you build?+
We build internal tools tailored to telehealth workflows, including scheduling systems, patient intake forms, care coordination dashboards, and internal portals. Everything is designed around how your practice operates.